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HP EliteBook 830 G7
Microsoft Windows 10 (64-bit)

Hello,

 

As of today, the HP Sure Click secure browsing extension in Firefox causes websites to break. Whenever the extension is turned on, the text on some websites (such as Linkedin) turns white (i.e. is unreadable). Manually turning off the extension temporarily fixes the problem, but the extension is automatically turned on again whenever I restart Firefox.

 

I have already reset everything in Firefox. In this case HP Sure Click appears to be the culprit.

 

Does anyone know either how to resolve the white text issue, or how to permanently disable Sure Click in Firefox?

 

Thank you,

Imro

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