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‎06-08-2021 05:58 AM

HP Recommended
Product: Designjet T830
Operating System: Microsoft Windows 10 (64-bit)

Hi All,

when I insert an A3 sheet the plotter recognizes the presence and size of the sheet but when I try to print it tells me: The printer is not able to complete the load as it does not detect the paper ....

when I try to load the roll, the roll passes in the path to the front of the plotter but it tells me: "Out of paper"

"The printer is not able to complete the load as it does not detect the paper".

I tried to do the calibration and alignment with an A3 sheet, but nothing ...

What can I do to fix the problem? Thanks

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