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‎07-16-2021 08:41 PM

HP Recommended
Product: HP Notebook - 17-ca0011ds

Subject says it all. My connection continually drops and the globe with the grids appears in the lower right corner. The diagnostic tool is blaming my router, but it's less than a year old, and we have several other lapops, PC's, IPhones and other devices that NEVER lose connection. I also can't keep unplugging the router and plugging it back in...like many households there's too much that gets interrupted/disconnected when I do that simply for this one unit. I should have gone with my instinct and returned this laptop when I had the chance but it's too late now unfortunately.
Sorry to sound bitter. At this point I'm regretting my purchase.

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