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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎07-30-2021 10:47 AM

HP Recommended
Product: HP OfficeJet Pro 8720
Operating System: Microsoft Windows 10 (64-bit)

HP Smart pushed an update. Now when scanning ( about 80% of my use of the printer ), when I choose the Document Feeder before scanning, it will scan the glass. I have to reload a couple of times before the document feeder will work. To make matters worse, this happens at the beginning of every document I want to scan. I used HP Doctor and it says my printer is working correctly. I called Tech Support and was just told to uninstall and reinstall the printer software. Don't they test these updates before they push them out?

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