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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎07-31-2021 10:34 PM

HP Recommended
Product: HP Pavilion Laptop 14-dv0055TU
Operating System: Microsoft Windows 10 (64-bit)

Hi!

 

I have just got my new HP Pavilion Laptop 14-dv0055TU few days back and I am already having Dell P2419HC Monitor for my work which I am using with my Dell Latitude work laptop and it's working like a charm with both using USB Type-C (Power and Display) and HDMI (Display).

I have tried connecting my HP Laptop to it using both USB Type-C and HDMI but it's not showing any display signal.

Based my laptop configuration it support Power as well as Display using USB Type-C but after connecting to Dell P2419HC Monitor it's just charging (Power) and not displaying screen.

I have tried many different options and also installed and updated Dell Monitor Drivers but no luck.

Can you please help me resolving the same?

Thank you.

 

Laptop Configuration reference:

HP Pavilion Laptop 14-dv0055TU | HP Store India

 

Regards,

Nihil Bhuptani

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