• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
hp envy m6-1205dx notebook pc
Microsoft Windows 10 (64-bit)

I want to upgrade to Windows 11 but get a response which says that my laptop does not meet the minimum requirement. I am very sure what the problem might be, but I will just state factors that I think might be connected.

 

*When I check my tpm, the respond is this: "Compactable TPM can not be found."

*Bios version is insyde F.35, 9/23/2013

*Under the Device Security Tab which is found in the Update & Security is see this "Standard hardware security not supported."

 

Now I couldn't do anything because my product is not found on this platform, hope I can get some assistance.

Thanks in advance.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.