• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.

‎08-04-2021 09:42 AM - edited ‎08-05-2021 02:32 AM

HP Recommended
Product: MacBook Pro
Operating System: macOS 11.0 Big Sur

 

Hi, after the Big Sur 11.5.1 update took place, I can't get proper print as letters come out grey squares only. Please see the pic. I had reset printing system for each printer and restart the computer, no change. I've checked the printer driver updates but they are current.  Printers are HP PageWide MFP P57750 and HP PageWide Pro 477dw MFP. Please advice as I can't work like this.

IMG_4351.jpg

 

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.