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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎08-10-2021 09:14 PM

HP Recommended
Product: 5740
Operating System: Other

Hi, I am unable to use the Scan to Email feature. Its popping up with unable to connect to ther server. 

 

I've tried numerous things off this forum but  nothing seems to be working including hard restore, updates etc 

20210811_130940.jpg

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