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08-17-2021 06:21 PM - edited 08-17-2021 06:59 PM
Product: HP OfficeJet Pro 8030
Operating System: Microsoft Windows 10 (64-bit)
I got a new modem and now my printer won't print as it is still on the old network. I tried wireless setup on printer panel but it is greyed out and gives me the message The Printer Is Locked by the Person who Set up the printer! That was me and I didn't lock anything!!! How can I unlock the printer?
Solved! Go to Solution.
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