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‎08-22-2021 08:59 PM - edited ‎08-23-2021 04:47 PM

HP Recommended
Product: Pavilion Gaming cx0056wm
Operating System: Microsoft Windows 10 (64-bit)

The hinge on this laptop broke previously after making creaking and cracking noises and the screen started to separate from the bezel.

I went through HP to have this repaired and now less than a year later the hinge seems to be breaking again. I am tired of this persistent issue and it seems to be very common with these laptops. It is creaking again and I can see the screen separating from the bezel again. 

I worry HP will not repair it even though this is clearly a defective or faulty part seeing as it has broke, been replaced, and is now breaking again. I am extremely turned off from ever buying an HP product again and I think HP should do right by their consumers in fixing this issue. 

 

Is there any solution for this?

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