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Hp pavilion Gaming laptop 15-ec0xxx (167W1PA#ACJ)
Microsoft Windows 10 (64-bit)

Yesterday during my class hour ,I have shocked by touching the touchpad, it was too much hot that can burn your finger if you put your finger more than 5 seconds also my  cursor was gone. Also I could not find any touchpad option in the control panel and device manager . But when I plugged in the external mouse, then the cursor was working. This typical problem only happens when the laptop is on . I don't know what's going on and my laptop is also under warranty till 18 th October 2021

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