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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎09-01-2021 03:37 PM

HP Recommended
Product: Officejet 9010
Operating System: macOS 10.15 Catalina

I never had any issues with my 9010 printer and one day suddenly the printer was disconnected from the wireless network. When I first set it up all setup was easy and wizard was available in startup and menu.


While I was trying to reestablish a wireless connection I noticed that all wireless functionality was missing from the settings (i.e. setup wizard or anything related to wireless). The blue wireless light is also turned off.

 

In dire need for help with this as I need this printer for my business. Please and thanks!

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