• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎09-03-2021 10:10 AM

HP Recommended
Product: HP ENVY x360 - 15-aq102nx
Operating System: Microsoft Windows 10 (64-bit)

My notebook's battery has aged and needs replacement. when I disconnect the charger it stays less than 30 minutes before dying out and constantly needs to be charged.

 

I want to buy and replace the battery but don't quite know what I need and where to get it from.

 

Thanks all in advance.

 

product name is (HP ENVY x360 - 15-aq102nx)

and the product number is (Y5U44EA#A2N)

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.