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‎09-08-2021 04:20 AM

HP Recommended
Product: Envy 5055

hi everyone, I posted a few weeks ago with this same question but no one replied.I acquired a HP Envy 5055 printer secondhand, it was missing a black ink cartridge so I purchased one, but after installing it, I get an error saying I need to use "setup cartridges" which I do not have. I see another post with this same issue, https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/no-setup-carts-for-HP-Envy-... where an HP support agent provided the steps to bypass this error in private messages to a number of people. could I also receive the steps to bypass the setup-cartridges error? thanks in advance.

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