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Common problems for Connectivity Issues
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‎09-15-2021 09:09 PM

HP Recommended
Product: Officejet Pro 9015e
Operating System: Microsoft Windows 10 (64-bit)

have a new hp officejet pr 9015e. I am trying to get it set up with an email address so people can email things to this printer.  I go through all the steps in the instructions for accessing the web services page, I get to where I am instructed to click on the link under the web services tab to print info so I can get the claim code, but when I click on it, it says it's working on it, but then that goes away, and nothing happens.  Nothing prints, no error messages.  I've tried with different browsers and different computers, but nothing happens.  How do I find my printer's claim code if it won't print out that page?

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