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HP Recommended
DeskJet Ink Advantage 3830
macOS 10.13 High Sierra

Is it possible to get the link to download older versions of the HP Smart (older than the one released in July 2021)? Although the app store says that the latest version is compatible with MacOS High Seirra (10.13), the app keeps crashing on my older MacBook Pro running MacOS High Sierra 10.13.6!  

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