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‎10-07-2021 08:31 AM

HP Recommended
Product: HP ENVY Photo 7120 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Hello all,

 

I work Tech Support for a School District and I have a teacher that purchased new HP Color and Black ink cartridges for their HP ENVY Photo 7120 All-in-One Printer but I cannot get passed a "Use Setup Cartridges that came with your printer" error.  The teacher unfortunately does not have these set up cartridges. Is there anything I can do to bypass this error?

 

Thank you in advance! 

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