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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Check documents on compatibility, FAQs, upgrade information and available fixes.
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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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Microsoft Windows 10 (64-bit)

When scanning a photo the dialog box for save or share is partly off screen, outside the HP smart Window and its impossible to see or click on the right hand option.  There seems to be no way to drag the dialog box back to the centre, I've tried. and resizing the HP Smart window does not help either - the dialog box stubbornly refuses to move to that it is all visible.

 

How can the dialog be recentred so I can see all the options - i assume the coordinates for the box are stored somewhere? 

 

Screen shot of the problem attached.dialog box partly off screendialog box partly off screen

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