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‎10-16-2021 10:12 AM

HP Recommended
Product: officejet3833
Operating System: Microsoft Windows 10 (64-bit)

all of a sudden I cant print from my desktop. Printer is wifi and prints fine from my other devices so isnt a mechanical problem

 

i have uninstalled and reinstalled loads of times, it says driver unavailable

I have tried finding a driver on the hp site and it cant extract the file

I have downloaded and tried from HP smart the diagnose and fix option, it does it all then says 'driver issue not fixed'

I have downloaded and run the HP print and scan doctor, that cant sort it either, it says to redownload Hp smart, have done that (again) and still not working

I have uninstalled the whole lot and anything with ah HP in the name and resintalled and it still says driver not available. However since printer is working, well it must be. The other computer I am using is also running windows 10 and is not having any issues with the printer.

 

This has been going on for a month , before that printer worked fine from desktop and it still is from everything else. I am going round in cirlces.

 

Can anyone help? 

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