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‎10-17-2021 04:25 AM

HP Recommended
Product: HP EliteBook 840 G8
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I received a HP EliteBook 840 G8 from my company and the ctrl + alt + delete combination is not working. I installed HP hotkeys Driver with no luck. I installed HP Diagnostics, ran a keyboard test and all keys seem to work fine.  I tried to plug a USB keyboard and it works in the external keyboard. So, I'm suspecting some kind of driver problem with the integrated keyboard.

 

Can you please help me?

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