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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .

‎10-27-2021 02:17 AM

HP Recommended
Product: Hp envy 5540 printer
Operating System: iOS

Hello,

 

 I recently received both Tricolor and Black ink cartridges for my Envy 5540 Printer in the mail through my Instant Ink subscription. When I inserted them into the appropriate place in my printer, I received an error message that one or both of the Instant Ink cartridges were defective. I know for sure that I inserted them both correctly. How do I get two new good Instant Ink cartridges mailed to me to replace the defective cartridges? Or is my printer just broken? What should I do???!!!

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