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‎11-02-2021 12:20 PM - edited ‎11-03-2021 11:57 AM

HP Recommended
Product: LaserJet Pro 200 color MFP M276nw
Operating System: Microsoft Windows 10 (64-bit)

This is the dumbest "Smart" software I've ever seen. It sees the wireless printer immediately, says it's online. Click on it to add it to HP Smart and it immediately says the printer is now offline. Re-scan and it says online again. Rinse. Repeat. PULL ALL HAIR OUT OF HEAD.

 

I've tried restarting Windows, making sure the print spooler is empty, power cycling the printer, reinstalling HP Smart twice. Nothing fixes this frustrating issue. It prints fine from Windows. Never an issue. I just wanted to check the toner status.

 

I already updated the firmware to the latest version (2019) that I could find.

hpss.png

 

MODERATORS: Would you please quit removing the image? There's nothing personally identifiable in the image. The IP address shown is a PRIVATE, UNROUTABLE IP ADDRESS behind a firewall, and I couldn't care less if anyone knows what it is.
(My other IP is 127.0.0.1. Maybe you should try DDOSing that IP and see how far that gets you...)

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.