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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎11-02-2021 03:35 PM

HP Recommended
Product: Zbook Firefly 14
Operating System: Microsoft Windows 10 (64-bit)

I saw many same issues on the forums, but no relevant replies ...
I've been running my latptop Zbook Firefly 14 through my HP USB-C Dock G5 for the past 4 months, today the moinitors stopped being detected. I tried restarting / unplugging / reinstalling / updating / ... nothing solve it
if I plug the monitor in to my laptop direct it works so isolated the problem to the docking station.

Any idea ?

Who Me Too'd this topic
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