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Common problems for Connectivity Issues
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11-08-2021 04:55 AM
Hi!
I have this exact problem, but the password is not 12345678 and the printer report (10 seconds holding down the arrow down button) only reports on color- situation and such.
Is there any way to reset password or change it without having the original? I cought this printer in 2020 and already the service is gone on it. It works fine, but won’t connect to any device.. Halp!
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