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hp officejet pro 8710
Microsoft Windows 10 (64-bit)

I am trying to install the drivers for the officejet pro 8710 all-in-one. I have downloaded the driver. It keeps asking for the disk to continue. I have tried uninstalling the hp8710 basic that is on the machine but it is requiring the disk. I don't have the disks. How do I get rid of the basic setup? I am using a 27" all in one HP computer.

 

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