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HP Recommended
ENVY 5030
Microsoft Windows 11

Upgraded to windows 11 and since then I have not the option to select print in colour.  Only greyscale or monochrome.  Have been waiting for HP to bring out an update for their printer drivers as that can be the only cause.  I am not technical minded and some work arounds that I have seen on this forum I just don't understand.   So looking for a simple solution if there is one.  

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