• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about Hotkey issue, Click here to check it out!

‎11-13-2021 03:29 AM

HP Recommended
Product: Eliteboot 840 G8
Operating System: Microsoft Windows 10 (64-bit)

Whenever I turn on my laptop I receive a notification:

"A REQUEST HAS BEEN MADE TO CHANGE THE SYSTEM'S SECURE BOOT CONFIGURATION WHICH MAY AFFECT THE SECURE BOOT KEYS AND/OR MAY DISABLE SECURE BOOT

PLEASE TYPE IN AND ENTER THE BELOW NUMBER FOR AUTHORIZATION

{RANDOM NUMBER}"

Whether I  enter the random number or not it still restarts a second or less after pressing Enter.  If I press ESC pre or post notification it shows "Entering BIOS" at the bottom left of the screen but it doesn't enter the BIOS Menu.   I can confirm this is most likely not a hardware issue since the laptop is less then 2 weeks old and I had run a full diagnostic on it about an hour prior to getting stuck in the loop and all results showed passing. 

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.