• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
ExHP Laptop PC 17-by4000 (18B36AV)ample: Pavilion 6530
Microsoft Windows 11

Hello.

 

I got this brand new notebook less than a month ago and it came with a free upgrade to Windows 11 and it is giving me the following error message:

 

Intel Optane Memory and Storage

Attention required

One of your disks is at risk (SMART event). Please open Intel Optane Memory and Storage Management application for details.

 

When I click on the message box it opens the Intel Management App which says my system is operating normally.  Then when I click the specific tab for Intel Optane Memory it says:

 

Your system is not Intel Optane Memory Ready

The following requirements were not met:

There are no valid disk pairs in your system

 

My questions are:

Is this something I need to worry about?

If so, how do I fix it?

If not, how do I make the error messages stop?

 

I am in way computer technical savvy so if anyone can answer in simple terms for my simple brain I would appreciate it.  (I have time to return this thing if that's what I need to do!)

 

Thanks in advance!

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.