• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.

‎11-19-2021 03:06 PM

HP Recommended
Product: HP DeskJet Ink Advantage 4535
Operating System: Microsoft Windows 11

After several updates and the Windows 11 reinstallation, my scanner and printer don't work.
Every time I try to enter through the HP Smart App or Easy Start (or downloading the Setup), I get an Error Code that says 
(Error Code: UA_400_EB000U0100)

I have uninstalled and reinstalled the printer software several times, even through the "printui.exe /s" command. Nothing seems to work. I installed the app on my phone and the scanner and printer work fine on my phone, it seems the problem is the laptop OS. Help please!

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.