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‎11-21-2021 04:55 AM - last edited on ‎11-23-2025 09:59 AM by Moderator

HP Recommended
Product: Color LaserJet Pro M478f

HP app has stopped working entirely. 

No matter what feature I want to access (Scan, Print, Setup, ...) I get referred to the SignIn/CreateAccount page. 

Whatever I do there, I get a sequence of "Launching HP account ..." -> "This may take 20 seconds..." -> "Transferring information ..." and back to the app's home screen, where I click the same feature again, where the same procedure starts over again and again and again and ...

 

Also trying to create a new account doesn't do anything different whatsoever!!!

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