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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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I just upgraded to a new Mac running MacOS 12.0.1 (Catalina).  I can print just fine to my HP Officejet 8600 Pro, so I know it is connected.  I can also print and scan from my old computer running MacOS 11.6 (Big Sur).  But when I open HP Easy Scan on my new computer, it does not detect any scanners.  None of the troubleshooting steps on the HP web site work.  Any suggestions would be appreciated!

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