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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎11-24-2021 04:19 PM - last edited on ‎11-25-2021 01:29 PM by

HP Recommended
Product: HP Office Jet Pro Plus
Operating System: Microsoft Windows 10 (64-bit)

Trying to scan to email receiving error msg "Server does not support secure connection. Make sure the correct server is specified or uncheck the requirement for secure connection option" (that is unchecked) I spent a couple of hours with AT&T Tech support and they suggested I contact HP and ask if they are having any server issues. I can't seem to find a link that allows me to chat with HP and the virtual assistant is no help. The scanner has worked fine in the past and I don't know what happened that created this problem. The software is up to date as far as I know, any suggestions? I'm not a computer whiz so the fix needs to be explained so I can follow. Thank you, Jim 

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