• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!

‎11-26-2021 09:41 AM

HP Recommended
Product: HP All-in-One
Operating System: Microsoft Windows 10 (64-bit)

I inserted a CD in the CD drive. When I didn't hear the drive run I opened the drive.  The drive opened with no CD mounted - 1 CD inside the machine.

Any suggestions of how to extract the CD?  I am very new on this computer and have some tech savvy, but not on an all-in-one.  Can be opened to remove the disk?  Will the disk cause any problems with computer operation?

A piece of 2-sided tape mounted on the drive and hope the disk adheres to it?

 

 

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.