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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.

‎11-30-2021 12:14 AM

HP Recommended
Product: HP Omen 15-dc0507na
Operating System: Microsoft Windows 11

I own a HP Omen laptop (15-dc0507na) that as of this morning stopped working, with only the CAPS LOCK - 5 long 3 short error appearing.

 

After doing some research, I tried removing the battery (discharging it by pressing the power button afterwards), reseating the RAM and then attempting to try and flash the bios, but despite trying a number of button combinations ( Windows key and B, Windows key and V, just B, just V) nothing has been successful.

 

Last night, absentmindedly and without looking, I plugged the lighting cable (iPhone end) into the Digital DVI slot and thought nothing more about it. Could this be what has caused the fault - shorting out the mainboard?

 

I’m baffled as what to do next and aside from buying a new mainboard, does anyone else here have ideas that might be worth trying?

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