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‎11-30-2021 11:51 AM - last edited on ‎11-30-2021 03:47 PM by Retired

HP Recommended

With this monitor, I have not been able to get the audio to work. The information on this monitor is very limited on the internet and I have not been able to find someone else with this problem.


The number of the product is: HSD-0011-Q

Serial number: [personal info removed]

 

When I connected my pc to the monitor using several HDMI cable, the display works but the audio does not. My pc does not have a VGA port so that is not an option. 
 

I tried plugging an audio cable into my pc and the monitor but it didn’t work. The monitor audio comes up as an audio device but no sound comes out of the monitor when I play audio. 
 

With headphones connected to my pc, the audio is fine.

 

When troubleshooting the audio of the monitor, I’m told there is nothing wrong with the audio. 

Does anyone else have this problem - is my audio cable the problem or are the speakers broken?

 

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