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‎12-03-2021 11:53 AM

HP Recommended
Product: HP OfficeJet 5258
Operating System: Microsoft Windows 7 (64-bit)

The printer has started printing only on 1/4 0f a letter sized sheet of paper It happens with every print job.. I am not sure how long it has been happening, but at least for 2 weeks. It happens on both firefox and microsoft edge.  I am not getting any error messages. I don't know of any changes to software or drivers . I am using wireless connection. I used the print and scan doctor just now and it says no problems. 

I am thinking this may be a browser problem. I have checked the settings for printing and it doesn't make any difference as to what scale I have tried,100%, fit to page, actual size ,etc.

This is my first time to ever post, so if I need to send more information, let me know.

Jerry

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