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‎12-04-2021 06:46 AM

HP Recommended
Product: Spectre x360 14 OLED
Operating System: Microsoft Windows 11

Hello! I just bought Spectre x360 laptop a day ago. After one of the Windows updates my bios was updated automatically. Even though I'm not a big fan of this feature, I thought it's ok. But now everytime I restart my laptop I get alert:

HP Battery Alert
BIOS has detected that the environmental ambient operating temperature is too low. Please move your system in a warmer location or operating your unit for a while might resolve this condition. If the condition persists or if you have an older system, please contact HP service.
 
I've tried to manually rollback 'to the previous bios version. And it works, the alert doesn't appear with the older version. But as soon as I restart the laptop, bios gets updated automatically again, and the alert appears again.
 
I've tried to disable HP Support Assistant updates, remove it from startup, pause windows updates, disable driver updates in windows updates. Nothing helps. As soon as windows boots the bios schedules itself for an update and updates the next time I restart the laptop. I even don't need to login to windows for this to happen.
 
I've checked the battery with HP Support Assistant and the status is ok. The capacity is normal. 
 
So I either need to get rid of the alert in the new version of BIOS, or rollback to the older version and keep it from updating.
 
Please assist.
 
Thanks,
Vadim
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