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12-06-2021 04:28 PM
HP Recommended
Product: HP G2 Thunderbolt Dock 120W
Operating System: Microsoft Windows 10 (64-bit)
Hi Everyone! I recently bought the audio module (3AQ21AA) for my G2 Thunderbolt 120W dock. I updated the firmware and the audio module seems to be working ok. The issue I'm having is that not all of the integrated/touch audio controls are working. Volume up/down and mute seem to work, but that's it. The call accept/end buttons do not work, nor does the LED light up in green when I am on calls. I have tested this with Microsoft Teams, Skype for B, Zoom, and Google Meet. Nothing.
Any thoughts? Anyone else run into this?
Solved! Go to Solution.
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