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‎12-07-2021 04:12 PM

HP Recommended
Product: Omen Laptop 17-cb1003na
Operating System: Microsoft Windows 10 (64-bit)

I forgot to change the fan mode to game mode, so when I played a vr game with vr quest, I didn’t realized the laptop was getting really hot. Then suddenly the power was turned off. I let it to cool for 30 mins, but when I pressed the power button without changing, the red light on the power button lights for around 5 seconds and then off. Nothing else has any response. When I charge the laptop, the light is first orange then turned white(I was charging when playing games, so the battery is full).

How can I locate the problem? Do I need to send it to repair?

Thank you for your help.

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