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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎12-12-2021 10:08 PM

HP Recommended
Product: hp pavilion aero 13
Operating System: Microsoft Windows 11

 recently purchased an HP Pavilion Aero 13 laptop. The issue I am having is that the display sometimes 'blinks' as in turns off and back on in a fraction of a second. When it turns on again everything is exactly where it was. This happens very infrequently, once or twice an hour on average and is not a big issue while using the device but I'm wondering if it means there is some bigger issue behind the problem.

 

 

All the drivers are up to date. Could this be a hardware issue?

 

Specs: Ryzen 5600U processor, integrated graphics, 16GB 3200 memory, 512GB SSD, Windows 11 OS

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