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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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I ran out of black ink months ago but the printer and my HP account still show that the levels are OK. How can I set it to accurately measure the amount, so it knows to send more?

 

In the meantime I bought more cartridges directly from the store. Hopefully they're compatible.

 

I think my last shipment was over a year ago, it's been so long I don't remember.

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