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‎12-24-2021 09:48 AM

HP Recommended
Product: HP Envy 7640
Operating System: Microsoft Windows 10 (64-bit)

I installed Windows 11, didn't like it and reverted to Windows 10 Home Edition.  Trying to print from Word (and other apps), message says there is no printer installed.  I deleted, uninstalled and reinstalled the full feature software for the printer.  No change.  HP Print Doctor found no problem, but the test page wouldn't print.  Print Doctor suggested printing an "internal" test page, and that worked.  Any suggestions would be much appreciated.

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