• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about printers, Click here to check it out!

‎01-03-2022 03:15 PM

HP Recommended
Product: Envy photo 7855
Operating System: macOS 11.0 Big Sur

I keep getting a paper jam error when I try to print something and I don’t have a paper jam anywhere in my printer. I’ve checked all three places and there’s no paper. There’s no remnants of paper either. I cleaned the rollers and that didn’t help. What do I do? This printer is only a year old.

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.