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‎01-05-2022 06:07 AM

HP Recommended
Product: HP Officejet Pro 9015
Operating System: Microsoft Windows 11

I did a cold start on my printer from my computer. Don't ask why. Because at this point, I REALLY don't remember. When I turn on the printer, it tells me that I cannot use the ink cartridges without the printer being signed up on HP Ink. (The printer IS registered with HP Ink). It cannot verify the registration because I cannot get it connected to my Wi-Fi.  After I tell the printer to hide the notification, it wants to automatically print out an alignment page.... which it won't do because the cartridges aren't registered according to the machine. (See the never-ending loop here?) I can't get it onto any other menu or screen and the Wi-Fi won't connect without being able to do that. Of course, my computer can no longer communicate with the printer due to this either, so now I'm stuck. Help!?

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