• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎01-10-2022 07:43 AM - edited ‎01-10-2022 07:44 AM

HP Recommended
Product: HP Pavilion - 15-cw1598sa
Operating System: Microsoft Windows 10 (64-bit)

I bought my hp pavilion - 15-cw1598sa (Product number: 6TD28EA) in 2020 however my laptop battery has now stopped working properly and needs replacing. I sent my laptop off to curry's where I bought it originally to have the battery replaced but they did not have the part and I can't find the exact part that I need on the hp parts store.  My warranty has now expired with HP so I could not send it off.The battery that I need is a 3-cell 41Whr lithium ion battery but I can only find either 4 cell batteries or 3 cell batteries with higher Whr on the hp parts store. 

The closest battery I found was a third party Dell 3 cell 42Whr li-ion battery but I don't know if it's safe to use a 42Whr rather than 41Whr battery or a battery from a different manufacturer?

On the hp store I found a "3-cell lithium-ion, 31Wh" battery and "3-cell lithium-ion 46Wh" would either of these be compatible?

 

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.