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HP OfficeJet Pro 9010 All-in-One Printer
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Hello!

 

I have upgraded my Macbook to macOS Monterey, and ever since then I cannot connect and print to my HP Officejet 9010. My iPad and my other machine still print, but this one is not functioning. I have spoken with a couple of friends who have also upgraded their machines to Monterey and are also having print issues. Is this an issue with HP software being incompatible with the new OS, or is it something I am missing? If you could please be of assistance for any resolution, that would be great!

 

Thank you so much for your time

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