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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎01-13-2022 10:23 PM

HP Recommended
Product: HP Deskjet 2332
Operating System: Microsoft Windows 10 (64-bit)

I updated the driver with the full driver package and firmware update from the HP website. Then, I downloaded HP Scan and Capture and Windows Scan apps. Also, I updated Microsoft Edge. After restarting the PC, I used the HP Scan and Capture app to scan, and it worked brilliantly! I could also scan from the Windows Scan app. The two apps came from the Microsoft Store. That is where the two apps were downloaded from.

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