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HP Recommended
HP ENVY x360 Convertible Laptop PC 15-ed1000 IDS Base Model
Microsoft Windows 11

I'll start by saying my buying experience with HP has been the ABSOLUTE WORST. How do I contact a person at HP? I Purchased a care pack when I bought my new laptop and was never sent the information needed to apply/register that care pack. Instead, I keep getting emails from HP trying to SELL me a service, I ALREADY BOUGHT. Then I go to this web site and I can't find ANY way to actually talk to a person. Just searching the knowledge base, which has nothing on my issue. There's isn't even a community board with any similar topics. Does anyone have suggestions about how to actually contact HP or do I just need to contact my credit card company? 

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