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HP Recommended
HP Pavilion Elite HPE-170t CTO Desktop PC
Microsoft Windows 10 (64-bit)

I have an 11 year old HP desktop (HP Pavilion Elite HPE-170t)  running Windows 10  with a i7 Intel processor.  Today I got my first "blue screen" ever.  The computer shut itself down.  I got an unreported error message which means nothing to me.   I restarted it and everything seems to be fine.  If anyone can decipher this message for me I would appreciate it.

Windows

Problem:  Shut down unexpectedly

Date:  1-25-2022   2:41 P.M.

Status:  Not reported

Problem signature

            Problem Event Name: BlueScreen

            Code:   4e

            Parameter 1:   99

            Parameter 2:   9004e

            Parameter 3:   2

            Parameter 4:   c0000800008ad4d

            OS version:      10_0_19044

            Service Pack:   0_0

            Product:           768_1

            OS Version:     10.0.19044.2.0.0.768.101

            Locale ID:        1033

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