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01-25-2022 01:58 PM
I have an 11 year old HP desktop (HP Pavilion Elite HPE-170t) running Windows 10 with a i7 Intel processor. Today I got my first "blue screen" ever. The computer shut itself down. I got an unreported error message which means nothing to me. I restarted it and everything seems to be fine. If anyone can decipher this message for me I would appreciate it.
Windows
Problem: Shut down unexpectedly
Date: 1-25-2022 2:41 P.M.
Status: Not reported
Problem signature
Problem Event Name: BlueScreen
Code: 4e
Parameter 1: 99
Parameter 2: 9004e
Parameter 3: 2
Parameter 4: c0000800008ad4d
OS version: 10_0_19044
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19044.2.0.0.768.101
Locale ID: 1033
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