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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎02-14-2022 08:32 PM

HP Recommended
Product: HP OfficeJet Pro 9018e All-in-One Printer
Operating System: Microsoft Windows 10 (32-bit)

Office jet pro 9018e has a paper jam on second page of document during double sided scanning or copying. Document being scanned was folded for letter size envelope like every bill you det in the mail. Does anyone else have the same problem. This is my 4th HP office jet pro 9018e that was replaced because of the same problem. Should I just buy an Epson Workforce Pro. 4740 already?

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